Services

Logistics

Solutions to ensure the security and efficiency of logistics flows, from ordering to delivery, including invoicing.

A Team at Your Service:

  • Online Orders

  • Support Team

  • Temperature Tracking

Order and manage your orders on the DiaGDirect multi-supplier platform.

Standardized and connected to your stock management software, the DiaGDirect platform allows you to access all of your information 7 days a week, 24 hours a day, while guaranteeing the confidentiality and security of your data:

  • Prices and e-catalog

  • Acknowledgment of receipt of your orders

  • Shipping notices

  • Dematerialized invoices

For any requests related to your orders or deliveries, you may contact our team by emailing us at [email protected]

Roche Diagnostics implements numerous measures to guarantee the integrity of your products during temperature-controlled shipments:

  • Rigorous selection of types of packaging (tested and proven quality packaging, subject to Quality Control);

  • Adaptation of transport conditions according to the types of reagents;

  • Specific precautionary measures in the event of high heat and temperature monitoring for reinforced quality control;

  • Identification and marking of storage conditions on your reagent packages.

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