At Roche, we strive to deliver better outcomes to pati­­ents faster.

As a leading, innovation-driven health care company, Roche Canada recognizes that we have an important role to play in addressing the complex Canadian Healthcare system. Our patient support programs (PSPs) are just one way we are actioning our commitment. Roche Canada PSPs aim to provide solutions to those Canadians who have the greatest need and require the most assistance.  Our programs are built on five key pillars:

  • Reimbursement navigation: to help patients with private and public health coverage secure access to their medicines through their insurance providers;
  • Financial assistance: to help patients in obtaining as much coverage as possible;
  • Infusion and injection support: to help meet patients’ needs by facilitating access, where needed, to infusion and injection clinics across Canada;
  • Pharmacy services support: to offer patients coordination support for the dispensing of prescription through their preferred pharmacy or program network pharmacy;
  • Access to free goods: to help eligible patients who have no available access to, and are unable to sustain any out-of-pocket cost for Roche medicines

To obtain more information about our patient support programs, please call the appropriate toll-free number below Monday to Friday between 8:00 a.m. and 8:00 p.m. ET.





ALECENSARO™ (alectinib)

AVASTIN® (bevacizumab)

COTELLIC® (cobimetnib)       

ERIVEDGE® (vismodegib)

GAVRETO™ (pralsetinib) 

GAZYVA® (obinutuzumab)   

HERCEPTIN® (trastuzumab)

HERCEPTIN® (trastuzumab) SC

KADCYLA® (trastuzumab emtansine)

PERJETA® (pertuzumab)

PHESGO® (pertuzumab and trastuzumab injection)

POLIVY® (polatuzumab vedotin-piiq)

RITUXAN® (rituximab)

RITUXAN® (rituximab) SC

ZELBORAF® (vemurafenib)

TECENTRIQ® (atezolizumab)  

Toll-free: 1-888-748-8926

Fax: 1-888-532-1198














Toll-free: 1-833-651-2047

Fax: 1-833-651-2048


ROZLYTREK® (entrectinib)

Toll-free: 1-877-354-0492 

Fax: 1-877-354-0493


ESBRIET® (pirfenidone)

Toll-free: 1-855-547-3227

Fax: 1-855-647-3227


ACTEMRA® (tocilizumab)

ACTEMRA® (tocilizumab) SC

RITUXAN® (rituximab)

Toll-free: 1-888-748-8926

Fax: 1-888-532-1198


HEMLIBRA® (emicizumab injection)



NUTROPIN AQ NuSpin® (somatropin)

PULMOZYME® (dornase alfa)

Toll-free: 1-833-582-7904 

Fax: 1-833-582-7903


Toll-free: 1-866-887-6746

Fax: 1-877-358-2274


OCREVUS™ (ocrelizumab)

ENSPRYNG® (satralizumab)

Toll-free: 1-888-334-5956

Fax: 1-888-334-5983



Toll-free: 1-888-650-4835     

Fax: 1-888-650-4836


EVRYSDI®️ (risdiplam) 

Toll-free: 1-888- 333-3507

Fax: 1-888-333-4997

  Vabysmo®️ (faricimab-svoa)

Toll-free: 1-844-844-3371

Fax: 1-844-844-3372