Contact Us

Pharmaceuticals Division

If you have a suspected side effect or problem to report regarding one of our pharmaceutical products, please contact [email protected].

Tel.: 1-888-762-4388
Fax: 1-905-542-5610

Diagnostics Division

To report an incident causing a potential health problem with one of our medical devices or diagnostic products, please contact:

Roche Care Center
Tel.: 1-877-273-3433
Email: [email protected]

Diabetes Division
To report an incident causing a potential health problem with one of our medical devices or diabetes products, please contact:

Tel.: 1-800-363-7949
Email: [email protected]

Pharmaceuticals Division

If you have an inquiry about one of our pharmaceutical products, please complete this web form or call 1-888-762-4388.

Diagnostics Division

For technical inquiries or information about our products, please contact:

Roche Care Center - Diagnostics Solutions
Tel.: 1-877-273-3433
Email: [email protected]
 

Coaguchek XS - Patient
Tel.: 1-877-426-2482
Web site: http://www.coaguchek.ca

Diabetes Division
Tel.: 1-800-363-7949
Email: [email protected]

Pharmaceuticals Division

Laura Pagnotta
289-808-3404

Diagnostics & Diabetes Division

Marie-Elaine Guay

450-686-3138

[email protected]

For general inquiries: [email protected]

Pharmaceuticals Division

All grant and donation requests must be submitted through our Roche Canada Funding Request Tool. For more information please visit our funding opportunities page.

Diagnostics Division

Please send all sponsorship/donation requests via e-mail to [email protected] or by mail to the attention of the Manager, Communications. All requests should include a project description, supporting documentation and cover letter.