Services and Support
Roche is committed to provide the gold standard of service and support
Local, regional and global support
- As a Roche customer, it only takes one call to access a multi-tiered support structure that is committed to minimizing your downtime.
- Building on over 10 years in support of blood screening in Canada, we provide high quality, round-the-clock onsite technical and service support to ensure rapid solutions.
Manufactured and supported by Roche
- All aspects of your system and assays are covered by Roche’s world-class service and support.
- During installation, expert Roche staff deploy validated procedures to qualify the installation and operation of your cobas s 201 system.