Patient Assistance Programs

Roche Patient Assistance Programs are committed to providing support to patients and HCPs to optimize access to Roche treatments by navigating through the gaps and barriers that exist in the Canadian Healthcare and Reimbursement System.  Services include call centre support; case management; reimbursement navigation; infusion and pharmacy services.

To obtain more information about our programs, please call the appropriate toll-free number below during the hours of operation: Mon-Fri 8:00AM-8:00PM ET



ALECENSARO™ (alectinib) AVASTIN® (bevacizumab) COTELLIC (cobimetnib)       
ERIVEDGE (vismodegib) GAZYVA® (obinutuzumab)   
HERCEPTIN® (trastuzumab)
HERCEPTIN® (trastuzumab) SC
RITUXAN® (rituximab)
RITUXAN® (rituximab) SC TECENTRIQ® (atezolizumab)
ZELBORAF® (vémurafénib) PERJETA® (pertuzumab)
KADCYLA™ (trastuzumab emtansine)
HERCEPTIN® (trastuzumab) SC
Toll-free: 1-888-748-8926
Fax #:     1-888-532-1198

ESBRIET® (pirfenidone) Toll-free: 1-855-547-3227
Fax #:     1-855-647-3227

ACTEMRA®  (tocilizumab) ACTEMRA® (tocilizumab)SC RITUXAN® (rituximab) Toll-free: 1-888-748-8926
Fax #:     1-888-532-1198


HEMLIBRA® (emicizumab injection)



NUTROPIN AQ NuSpin® (somatropin)

PULMOZYME® (dornase alfa)

Toll-free: 1-833-582-7904

Fax #:     1-833-582-7903





Toll-free: 1-866-887-6746
Fax #:     1-877-358-2274

OCREVUS™ (ocrelizumab) Toll-free: 1-888-334-5956
Fax #:     1-888-334-5983

Toll-free: 1-888-650-4835 

Fax #:     1-888-650-4836