Information Solutions Support

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The Roche Information Solutions (IS) team is a group of geographically distributed IT specialists providing both onsite and remote support for Roche data management products. The main objective of the Roche IS specialist is to enhance the flow and processing of diagnostics information produced by laboratory and point of care instruments. The IS specialist works carefully and diligently to ensure the seamless and secure integration of Roche Diagnostics IT solutions tailored to your needs. 

Our IS team also works closely with other Roche field support teams to optimize workflow solutions to improve throughput, turnaround time, and predictability of patient results. As Roche delivers improvements to its solutions by adding new software features, IS specialists are involved with upgrading your Roche solution.

With demonstrated expertise in health informatics, IT infrastructure, and cybersecurity, the IS team works closely with you to bring forward timely and viable solutions.